Why policyholders complained to the short-term ombudsman in 2023

‘Lack of maintenance or wear and tear’ gave rise to most of the disputes in several categories of insurance.

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Where does FAIS find itself?

Amongst others, the objective of the FAIS Act and subordinate legislation may undoubtedly be summarised as the professionalisation of the financial services industry as well as the protection of financial services consumers. As […]

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