Why policyholders complained to the short-term ombudsman in 2023

‘Lack of maintenance or wear and tear’ gave rise to most of the disputes in several categories of insurance.

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Rabobank on Chinese clampdown

It’s not surprising that South African investors are concerned about the Communist Party of China’s clampdown on vast swathes of the economy. Thanks to Naspers’s and Prosus’s investments in Tencent, about one-fifth of […]

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FSCA versus Viceroy – Round number 0ne

The FSCA publicly announced its enforcement order against Viceroy on 8 September, but it told journalists that it had informed Viceroy of its decision the previous week, which meant the clock had already […]

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Sasria on its current state of liquidity

Technically insolvent Sasria will “soon” announce premium increases for commercial clients as part of measures to restore the state-owned entity to financial health, Sasria managing director Cedric Masondo told Parliament’s Select Committee on […]

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What do clients want from their intermediaries?

Insurance intermediaries need to move away from “a product-push approach towards a more client-centric product build approach”, Andrew Coutts, the head of intermediated business at Santam, said in the insurer’s 2021 Barometer. This, […]

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What do clients want from their intermediaries?

Insurance intermediaries need to move away from “a product-push approach towards a more client-centric product build approach”, Andrew Coutts, the head of intermediated business at Santam, said in the insurer’s 2021 Barometer. This, […]

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