Why policyholders complained to the short-term ombudsman in 2023

‘Lack of maintenance or wear and tear’ gave rise to most of the disputes in several categories of insurance.

The pros and cons of AI

As South Africa emerges from what is proving to be one of the most stringent of lockdowns globally, advisers are faced with a number of challenges. Technology changes and a contracting economy add […]

Choosing an engagement platform – Just follow 4 simple steps

Welcome to Corona 2020 where, if you’re not virtual, you’re nowhere. It’s a brave new world – a 30 second walk to the ‘home office’ area clutching a mug of coffee has replaced […]