The March 2015 edition of the Long-term Ombud’s newsletter, Ombuzz, contains information which should give heart to those who experience unsatisfactory service from product providers. Too often, such service reflects poorly on the […]
Eugene Ehlers skryf onlangs: My dogter moes Johannesburg toe vlieg om ‘n perd te gaan koop en het die oggend voor 08h00 daar geland. Sy het ‘n afspraak vir 09h00 gehad om die […]
The Council for Medical Schemes published Circular 20 of 2015 which outlines intended steps to curb confusion experienced by the general public, caused by misleading branding and communications from third-party services providers. “It shall […]
Moneyweb recently reported on an outstanding achievement by a relatively small investment house: The Natal Midlands might be a great place for dairy farmers and antique shops, but it’s probably not the place […]
The Council for Medical Schemes will be hosting a one day consultative workshop and training for accredited healthcare brokers. The Workshop aims to provide guidance and clarity on the following: Applicable sections of […]
Last week’s article, Is Conflict of Interest a Double-edged Sword? drew a lot of comment. A short-term broker writes: I was faced with my agency being cancelled by an insurer due to lack […]
The Retail Distribution Review discussion document contains a number of proposals aimed at strengthening the regulation of premium collections by intermediaries on behalf of insurers. This should not take one’s eyes off what […]
Last week, the Regulator sent a reminder to all registered FSPs regarding the above. In terms of the provisions of Section 19 of the FAIS Act, all authorised Financial Services providers (“FSPs”) are […]
The Moonstone Investment Indicators has, for many years now, been the only really independent source of comparison used by intermediaries when advising clients on annuity and guaranteed rates, as well as Money Market […]
Anton Swanepoel’s popular, informative and practical Regulatory Workshops will be run again in March this year. There will be two presentations – one focussing on short-term intermediaries, and one for long-term advisers. The […]
Fees in respect of tax free investment The list of definitions states: A “fee” includes a management fee, administration fee or any similar charge; The regulations stipulate that “any fee charged in respect […]
We often receive enquiries from readers about their obligations in terms of continuous professional development. As often stated in the past, only those who are members of a professional body who requires its […]
The discussion document provides for measures to curb miss-selling and unfair outcomes for clients when existing policies are replaced by new ones. This applies to both long- and short-term business. Provision for this […]
FinaMetrica decided to standardise the single-user annual fee for all new and existing FinaMetrica subscribers in South Africa from R3500 to R3850 with effect from 1 March 2015. The South African subscription price is well […]
Under the heading, “Risks to fair customer outcomes”, the RDR white paper discusses the problems resulting from the varying levels of customer sophistication. The inherent asymmetry of information and bargaining power between ordinary […]
I found a short article published in the Australian “ifa” online newsletter very interesting. The JBS Financial Strategists boss and 2013 AFA Adviser of the Year (Jenny Brown) told ifa that she originally […]
The “Draft Market Conduct Framework”, published in December, is certainly a goldmine in terms of trying to gauge what the future holds for the industry. The information published below is extracted from it. […]
