SARS pays back R10bn, but some taxpayers’ refunds are being withheld

Taxpayers should inform SARS if they have been unemployed for a full year or longer, to avoid being flagged as non-compliant.

Referrals and Leads Generation

Clarity on the regulation of this important aspect of the financial services industry is provided in proposals in the Retail Distribution Review (RDR). Where a referral involves the mere passing on of contact […]

Make Your Voice Heard

The rapidly changing financial advisory market necessitates the opportunity for investment advisers to voice their views on a meaningful platform. The South African Investment Panorama is a new research project to enable independent […]

Key Individual Liability

A recent order by the FSB’s Appeal Board highlighted the importance of applying the prescribed methodology where representatives under supervision are concerned. A representative under supervision, Moore, claimed that the directors of Blue […]

Whose client is it anyway?

A reader writes: I refer to comments made by Dr. Brian Benfield in an article you recently posted, and particularly to the following: A clear understanding and application of the law of contract, […]

Make Your Voice Heard

Complaints and Compensation for Clients

Alan Holton of Compliance Monitoring Services writes: I read the comments in your “Moonstone Investment Indicators” of the 23rd March (LT Ombud Makes Compensation Rulings) regarding the principles that lie behind awards made […]

LT Ombud Makes Compensation Rulings

The March 2015 edition of the Long-term Ombud’s newsletter, Ombuzz, contains information which should give heart to those who experience unsatisfactory service from product providers. Too often, such service reflects poorly on the […]

Die Barmhartige Samaritaan

Eugene Ehlers skryf onlangs: My dogter moes Johannesburg toe vlieg om ‘n perd te gaan koop en het die oggend voor 08h00 daar geland. Sy het ‘n afspraak vir 09h00 gehad om die […]

CMS Invites Industry Input

The Council for Medical Schemes published Circular 20 of 2015 which outlines intended steps to curb confusion experienced by the general public, caused by misleading branding and communications from third-party services providers. “It shall […]

Harvest House Delivers Fine Crop

Moneyweb recently reported on an outstanding achievement by a relatively small investment house: The Natal Midlands might be a great place for dairy farmers and antique shops, but it’s probably not the place […]

Broker Training by CMS

The Council for Medical Schemes will be hosting a one day consultative workshop and training for accredited healthcare brokers. The Workshop aims to provide guidance and clarity on the following: Applicable sections of […]

COI Article Responses

Last week’s article, Is Conflict of Interest a Double-edged Sword? drew a lot of comment. A short-term broker writes: I was faced with my agency being cancelled by an insurer due to lack […]

Premium Collection can be Costly

The Retail Distribution Review discussion document contains a number of proposals aimed at strengthening the regulation of premium collections by intermediaries on behalf of insurers. This should not take one’s eyes off what […]

Financial Statements for 2015

Last week, the Regulator sent a reminder to all registered FSPs regarding the above. In terms of the provisions of Section 19 of the FAIS Act, all authorised Financial Services providers (“FSPs”) are […]

Tax Free Savings Schemes on Investment Indicators

The Moonstone Investment Indicators has, for many years now, been the only really independent source of comparison used by intermediaries when advising clients on annuity and guaranteed rates, as well as Money Market […]

Cutting Edge Regulatory Workshops

Anton Swanepoel’s popular, informative and practical Regulatory Workshops will be run again in March this year. There will be two presentations – one focussing on short-term intermediaries, and one for long-term advisers. The […]