CPD Update
We often receive enquiries from readers about their obligations in terms of continuous professional development. As often stated in the past, only those who are members of a professional body who requires its […]
Best Practice
Videos
Watch: MBSE launches RE training for FAIS representatives
Watch: FPI Financial Planner of the Year on key issues shaping the financial landscape
Animated video explains the two-pot retirement system
NCA Credit providers’ FICA obligations
NCR Desktop Audits
Is South Africa on track to getting off the grey list?
Looking back at this year’s FPI Professional’s Convention
Enhance your HR skills by attending our insightful webinars in November
Webinars on how to investigate misconduct and address poor performance
Policy Replacement Proposals under RDR
The discussion document provides for measures to curb miss-selling and unfair outcomes for clients when existing policies are replaced by new ones. This applies to both long- and short-term business. Provision for this […]
Changes to FinaMetrica Pricing
FinaMetrica decided to standardise the single-user annual fee for all new and existing FinaMetrica subscribers in South Africa from R3500 to R3850 with effect from 1 March 2015. The South African subscription price is well […]
Customer Sophistication Challenges
Under the heading, “Risks to fair customer outcomes”, the RDR white paper discusses the problems resulting from the varying levels of customer sophistication. The inherent asymmetry of information and bargaining power between ordinary […]
Audio Recording of Advice
I found a short article published in the Australian “ifa” online newsletter very interesting. The JBS Financial Strategists boss and 2013 AFA Adviser of the Year (Jenny Brown) told ifa that she originally […]
Improving Internal Complaints Mechanisms
The “Draft Market Conduct Framework”, published in December, is certainly a goldmine in terms of trying to gauge what the future holds for the industry. The information published below is extracted from it. […]
Moonstone RDR Workshops
The proposals contained in the Retail Distribution Review discussion paper envisages some of the most drastic changes to the retail financial services industry since the implementation of FAIS. The 55 proposals contained therein […]
Disclosure of Material Terms
The importance of making a client aware of material terms and conditions in a policy contract was underlined in a recent FAIS Ombud determination. On 2 March 2013, the complainant’s Hilux was stolen […]
New Framework for Insurers
Legalbrief Today published an article on 7 January setting out details of the Governance and Risk Management Framework for insurers which come into effect on 1 April 2015. “…the purpose of the prescribed framework is to […]
2014 Compliance Report Workshop
2014 Compliance Report Workshop FSPs not obliged to appoint a compliance officer need to submit their 2014 Compliance Reports by the end of February 2015. We invite all those affected to pre-book their seats […]
RDR Workshops
Moonstone RDR Workshops The proposals contained in the Retail Distribution Review discussion paper envisages some of the most drastic changes to the retail financial services industry since the implementation of FAIS. The 55 […]
Discovery Insure to Assist Broker
A recent determination by the FAIS Ombud ruled that the broker be held accountable for the loss incurred by the client, following a mistake by the product provider which the broker failed to […]
Moonstone RDR Workshops
The Retail Distribution Review will have a huge impact on the way business is conducted in all sectors of the financial services industry. We expect two reactions to the proposals: those who dig […]
Product Suppliers to come to the Party
The Retail Distribution Review expresses a popular view held by long-suffering financial advisors: “The current regulatory framework gives rise to imbalances in the responsibility of product suppliers and intermediaries for fair customer outcomes, […]
Proposed Adviser Models under RDR
The information below is a brief synopsis of the proposals contained in the RDR proposals in order to better understand the article below. A comprehensive outline of the various roles is contained in […]
Funding Window for Skills Programmes 2014
Applications for funding assistance from Inseta close this Wednesday, 26 November 2014. Interested parties requiring more information or assistance must urgently contact Albert Marais or Ronel Nell at Moonstone 021 883 8000. 1. Skills […]
Churning and RDR
In the good old days, the Pete Seeger song “Turn, turn, turn” was banned from being aired on the radio because it contained phrases from the Bible. Many honest advisors have, for a […]
