SARS pays back R10bn, but some taxpayers’ refunds are being withheld

Taxpayers should inform SARS if they have been unemployed for a full year or longer, to avoid being flagged as non-compliant.

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Fraudulent Medical claims amount to billions

Legalbrief Today reported on a statement by Discovery Health’s CEO, Dr Jonathan Broomberg, that fraud in the medical schemes industry is estimated to cost SA between R8.22bn and R43.2bn. One of the latest […]

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Simplified Advice

It has long been my contention that, unlike the socks I buy at Woollies, there are few products which can satisfy clients’ needs with a “one-size-fits-all” approach, particularly in the financial services industry. […]

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FSB Outlook for the next 2 years

Improved customer service and fair advisor remuneration will be key features of the new financial services landscape. Jonathan Dixon, Deputy Executive Officer of the Financial Services Board’s Insurance Division, made some interesting comments […]

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Medical Schemes Brokers Fee Increase

The Minister of Health has determined that the current capped maximum fee of R69 plus VAT will increase to R71,07 plus VAT with effect from 1 February 2014. This increase of 3% should […]

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Demarcation Proposals Under Fire

The proposals by National Treasury to find a solution to what it regards as a threat to medical schemes did not find favour with all in the industry. An article in the Financial […]

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Update on Health Insurance Products

National Treasury (“NT”) released the Second Draft Demarcation Regulations for further public comment at the end of April. These Regulations specify which types of health insurance policies are permissible under the Long-term Insurance […]

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Insurer Fees to be Outlawed

The FSB published a letter inviting comment from the industry on a practice that it intends declaring an undesirable or irregular practice. Some insurers charge policyholders a fee in addition to the premium […]

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Insurance Laws Amendment Bill 2013 Postponed

The information below is taken from a media release issued on the National Treasury website. National Treasury announced on Tuesday that the Insurance Laws Amendment Bill, 2013, which was tabled in Parliament on […]

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Behind the Survey

We recently came across a media release of a survey titled SA advisers unprepared for regulatory change. We approached them for clarity on certain issues, and provide our questions, with their responses, below: […]

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Power of Attorney and Mental Incapacity

What happens to a power of attorney when the principal’s mental capacity starts to diminish and he/she loses the capacity to act? This is not only important for your clients – many of […]

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Crime and Punishment

This article, by Paul Resnik, was published in the April edition of the FinaMetrica newsletter. UK regulator fine for unsuitable advice It seems to be inevitable that the past behaviour of banks raises […]

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Client Care – how are we really doing?

Two conflicting headlines in recent industry newsletters raise the question whether clients are treated fairly by the industry. “Complaints to (Long-term) ombudsman reach record number.” “South African consumers are very satisfied with the […]

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Fraud knows no Boundaries

Consumers at the lower end of the market are often more vulnerable when it comes to being defrauded. The latest Ombud determination provides details of how the Reformed Christians for Truth Church became […]

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Q & A on Cambist

We regularly receive enquiries from readers about Cambist, who offers a return of 19.5% on investments. For all practical purposes, it appears that they act as an aggregator between the public and certain […]

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Retail Distribution Review Update

Plans to review the way in which products are distributed, and specifically the way in which advisors are remunerated, took centre stage in the media recently. RDR is not only about replacing commission […]

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Does the Penalty fit the “Crime”?

That which was termed “excessive” fines by the local regulatory authorities pale into insignificance when compared with what happened in the UK last week. The Financial Conduct Authority (FCA) imposed a financial penalty […]

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