As a result of the COVID 19 virus, the Office of the FAIS Ombud has also implemented measures to limit the spread of the virus in an effort to protect both employees and external stakeholders. All non-essential face to face meetings have been cancelled and any essential stakeholder engagements have been moved online.
In a media release the Office of the FAIS Ombud requests that all contact with the Office is made via their telephone lines, e-mails and our website.
Click here to download the media release.