By now you should have received invoices for the FSB levy and one for the FAIS Ombud.
If you have not, it may be that your contact details at the FSB are incorrect. Remember that you are obliged to notify the Regulator of any changes within 15 days.
Should you not be able to pay the levies by 31 October 2016, you may make arrangements with the FSB.
Please address all levy related enquiries to Faislevies@fsb.co.za.