The Office of the FAIS Ombud announced last week that Advocate Tshombe assumed the role of new Ombud for Financial Services Providers effective 1 November 2019. She takes over from the previous Ombud, Mr Naresh Tulsie, who had served as the FAIS Ombud since May 2018.
Click here to read more about Advocate Tshombe’s qualifications and experience.
There is no indication why the current incumbent served such a short stint, as the Ombud is normally appointed on a contract basis of at least three years if my memory serves me correctly. We are sorry to see Mr Tulsie go, as he made a huge difference, especially in terms of clearer communications.
We wish Advocate Tshombe all the best in her challenging role as the “public protector” of the financial services industry and invite her to use our platform to contribute to the education of the industry in terms of the practical application of financial services regulations.