FAIS Ombud highlights need for follow-up when a policy changes materially

Determination says a ‘reasonable broker’ would supplement a bulk email with an email or phone call to ensure the client is aware of new conditions.

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FSCA and Sanlam enter into enforceable undertaking

The Financial Sector Conduct Authority (FSCA) has taken regulatory action against Sanlam Collective Investments (RF) (Pty) Ltd. This follows the findings of the FSCA’s investigation into Sanlam and its administered fund, the Tresor […]

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FSCA and Sanlam enter into enforceable undertaking

The Financial Sector Conduct Authority (FSCA) has taken regulatory action against Sanlam Collective Investments (RF) (Pty) Ltd. This follows the findings of the FSCA’s investigation into Sanlam and its administered fund, the Tresor […]

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Non-compliance leads to curatorship for KeyHealth

In 2020, the KeyHealth Medical Scheme was placed under provisional curatorship as a result of certain corporate governance irregularities. “The journey of restoring governance at KeyHealth Medical Scheme continues,” according to the Council […]

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