A Bull on your Bonnet?
Having just spent ten days travelling extensively in Namibia, I am acutely aware of the dangers of running into animals. There are even warning signs against wart hogs, which I thought would not […]
Massive interest in two-pot withdrawals puts administrators to the test
As the two-pot system rolls out, fund administrators are receiving a wave of withdrawal claims, highlighting the financial squeeze many are feeling.
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Medical Schemes Council Ups the Ante
MSC Circular 59 of 2015 contains proposed amendments to the Medical Schemes Act, including various fee increases. Regulation 31 deals with the amounts payable to register a medical scheme, to accredit an administrator, […]
Improving Internal Complaints Mechanisms
This article was first published in January 2015. In view of recent discussions about the importance of this function under the proposed new Market Conduct Framework, we republish it in abbreviated format to […]
Can a qualification become invalid?
Angelique wrote: In order to be fit and proper we need to have the relevant experience, passed the required FAIS regulatory exam and have a qualification recognised by the FSB. If the qualification […]
Complaints Handling after 1 January 2016 – Part II
Following on from Monday’s article on changes to the definitions of “complainant” and “complaint”, Alan Holton provides some of the more practical insights you will need to consider when amending your Complaints Management […]
POPI and Telemarketing
A recent article in Times Live contained some interesting views on the impact of the Protection of Personal Information Act, once it comes into effect. Telemarketing expert and CEO of the Marketing Association […]
Application for Exemption
The FSB website contains a fair number of FAIS Notices regarding individuals and others who were granted exemptions from complying with certain regulatory requirements. Some of the examples listed include: Fees Payable to […]
A Coup in Burkina Faso
The situation in Burkina Faso has turned into a coup d’état, as we thought was likely. On the morning of Thursday, September 17, a military official announced on television that the army, acting […]
Complaints Handling after 1 January 2016 – Part I
It is anticipated that the Financial Sector Regulation Act of 2015 will become effective next year. Much emphasis will be placed on how you manage complaints. It will be an important barometer of […]
Durban Permanent RE Venue News
The Moonstone Regulatory Exam Centre in Durban, situated in the Musgrave Centre, will only remain in use until 29 September as a result of major renovations to the centre. The new Durban venue, which will […]
Padongelukkefonds eise en mediese skema terugbetalings
Geplaas met die vriendelike toestemming van Van der Spuy en Genote. Jy was in ‘n motorongeluk betrokke en jou mediese fonds het jou mediese kostes gedek. Op advies van jou prokureur het jy […]
Market Conduct Regulation and Consumer Protection
The “Draft Market Conduct Framework” contains an example of a short-term claim to show how the new format, under Twin Peaks, will allow the Regulator to act in a more pre-emptive manner. The […]
FSB FAIS Circular 4 of 2015
The FSB published a Guidance Note on the Interpretation and Application of Section 13(1)(c) on 24 June 2015. This document has specific bearing on “…authorised financial services providers who wish to conduct financial […]
Unintended Consequences
Twenty one years on, and our fledgling democracy is still in the process of adapting to the real, modern world. Quite often, legislation is enacted with the best of intentions, only to achieve […]
Low Cost Benefit Options for Medical Schemes
The Council for Medical Schemes (CMS) published Circular 54 of 2015 which contains details of the framework and principles to allow the introduction of Low Cost Benefit Options (LCBOs) within the medical schemes […]
Can you cancel a contract by email?
Published with the kind permission of Van der Spuy & Partners Your agreement is signed, sealed and delivered! You know that in the agreement a non-variation clause stipulates that no variation or consensual […]
