Keep it up close and personal
Failure to disclose material terms and conditions has been the downfall of many an adviser when a complaint is laid with the FAIS Ombud. Admittedly, 20/20 vision is only possible in hindsight as […]
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Changes to aspects of FAIS Ombud’s approach to handling complaints
The new Rules also incorporate the proposal to raise the Ombud’s jurisdictional limit from R800 000 to R3.5 million.
Read moreKeep it up close and personal
Failure to disclose material terms and conditions has been the downfall of many an adviser when a complaint is laid with the FAIS Ombud. Admittedly, 20/20 vision is only possible in hindsight as […]
Working with your client to develop good savings habits
Studies have shown that approximately 80% of New Year’s resolutions fail. While we have the best intentions, we’ve all been there, and most of us know how easily our immediate needs and desires […]
Working with your client to develop good savings habits
Studies have shown that approximately 80% of New Year’s resolutions fail. While we have the best intentions, we’ve all been there, and most of us know how easily our immediate needs and desires […]
SARS affords itself a 30-day advantage
“SARS has awarded itself a 30-day interest-free holiday on taxpayer money.” According to Moneyweb, the law now allows the revenue service to reduce the amount of interest it must pay a taxpayer in […]
Big brother is watching you
A Deloitte survey last year determined that Internet-connected offerings, such as motor telematics and home insurance linked to home sensors, cause apprehension among many customers, as they do not feel comfortable sharing data […]
Life offices face several challenges in the wake of Covid
Although COVID-19 has created greater awareness of the need for life insurance, consumer spending power has reduced significantly. Add to this the increase in death and funeral claims as well as the impact […]
Travel agent or pilot – What is your role as financial adviser?
“Advisers are acting like travel agents, selling clients a ticket to a seat on the aeroplane, when in fact, we should be thinking of ourselves as pilots, being with our clients throughout their […]
Business interruption claims – Santam extends settlement process to all commercial policies
Santam announced today that it will settle valid claims for all commercial policies with contingent business interruption (CBI) extensions in addition to those covered by its Hospitality & Leisure division. This announcement impacts […]
Business Interruption Insurance – Indemnity period now the bone of contention
Whilst the UK Supreme Court will deliver its judgment on the FCA test case on Business Interruption Insurance policy wordings tomorrow morning, South African insurer Santam commenced with a process for settling Covid-19 […]
Execution of sales or of policyholder rights?
The introduction of “execution of sales” as a method of making financial products accessible to the lower income section of the population may have arisen from noble intentions, but like the expression says, […]
Execution of sales or of policyholder rights?
The introduction of “execution of sales” as a method of making financial products accessible to the lower income section of the population may have arisen from noble intentions, but like the expression says, […]
Don’t be led by your nose – check the facts
Technology is a major tool for the dissemination of fake news. Since the beginning of the COVID19 pandemic, the World Health Organisation (WHO) has taken steps to prevent an “infodemic”— an overabundance of […]
Don’t be led by your nose – check the facts
Technology is a major tool for the dissemination of fake news. Since the beginning of the COVID19 pandemic, the World Health Organisation (WHO) has taken steps to prevent an “infodemic”— an overabundance of […]
Draft Conduct Standard published for CIS Managers
A draft Conduct Standard, setting out both the principles and fit and proper requirements that CIS managers must comply with on an ongoing basis, was released by the Financial Sector Conduct Authority (FSCA) […]
Draft Conduct Standard published for CIS Managers
A draft Conduct Standard, setting out both the principles and fit and proper requirements that CIS managers must comply with on an ongoing basis, was released by the Financial Sector Conduct Authority (FSCA) […]
