Non-financial businesses ‘a key priority area’ for Financial Intelligence Centre
The FIC’s intelligence reports contributed to the recovery of more than R5.8bn in criminal proceeds in 2022/23.
Annual Report
Why policyholders complained to the short-term ombudsman in 2023
‘Lack of maintenance or wear and tear’ gave rise to most of the disputes in several categories of insurance.
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Regulator extends the deadline for PAIA annual reports
Public and private bodies given an extra week because of problems with the online submission portal.
How the Credit Ombud helped consumers in 2022
Two-thirds of disputes were settled in favour of consumers.
Deadline for report on PAIA requests is 30 June
This is the first time the Information Regulator has asked private bodies to submit this type of report.
Why policyholders complained to the short-term ombudsman in 2022
Annual report notes a steady increase in disputes related to power surge claims.
Short-term insurers with the most and the least complaints in 2022
The important statistic is the proportion of personal lines complaints relative to an insurer’s share of the total personal lines claims.
What’s inside the long-term insurance ombudsman’s 2022 report
Decline in the number of complaints and in the number of cases resolved in favour of policyholders.
The two banks with the biggest increase in complaints in 2022
Complaints about current accounts and digital banking were the two largest categories of cases opened with the ombudsman.
FAIS Ombud’s office releases its 2021/22 report
Eight interesting things, including an update on long-standing property syndication complaints.
Adjudicator takes retirement funds to task for ‘unnecessary’ complaints to her office
Delays in payment of withdrawal benefits and employers’ failure to pay contributions continue unabated, says Lukhaimane
FSCA ends its 2021/22 financial year with a net deficit
The FSCA ended its 2022 financial year with a deficit of more than R4.9 million, after recording a surplus of over more than R30m in 2021, its latest annual report shows. The Authority […]
FIC helped to recover 51% more in proceeds from crime
But blocked 66% less as suspected proceeds of crime in 2021/22.
Old Mutual’s profits double despite impact of Covid claims
Old Mutual turned in a strong performance in the year to the end of December, despite the negative impact of Covid-19-related death claims, with the group’s retail segments paying some R13 billion in […]
The five medical schemes that pay brokers above the industry average
Five medical schemes – including Discovery, the country’s biggest by number of beneficiaries – paid commissions to brokers above the industry average last year, according to the Council for Medical Schemes (CMS) annual […]
FSCA opens more debarment cases but issues fewer orders in 2020/21
The FSCA’s annual report shows what regulatory action was taken in the past year and the compliance issues that caught the authority’s eye. Debarments The number of debarment orders issued by the FSCA […]
How the FSCA spent your levies
Levies from the financial services sector contributed R837 million (2020: R827m) to the FSCA’s revenue of R927m (R926m) in the year to the end of March 2021, according to the authority’s annual report. […]
