Banking Ombud on banks’ performance
According to the Annual Report of the Ombudsman for Banking Services (OBS) there was a significant increase in cases for most Banks when compared to 2019. Only Absa Bank recorded a reduction in […]
Bank Complaints
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Webinars on how to investigate misconduct and address poor performance
Banking Ombud on banks’ performance
According to the Annual Report of the Ombudsman for Banking Services (OBS) there was a significant increase in cases for most Banks when compared to 2019. Only Absa Bank recorded a reduction in […]
Banking Ombud 2020 Annual Report sees notable increase in complaints
“The year in review was an unprecedented and difficult one for the banking industry as well as its customers. Surprisingly, the Office did not receive many complaints relating to the financial crisis. In […]
