The 2020 LT Ombud annual report notes an increase in complaints regarding accidental death policies. “These policies are generally sold by means of direct marketing, without advice*. Consumers buying life policies assume that […]
The annual report from the Ombud for Short-term Insurance (OSTI) always contains very educational case studies. This one sets how the circumstances behind a claim, which was refuted on the grounds that there […]
In a country beset by criminal activity, one has to be so alert when verifying documentation. We read regularly about people being convicted for fraud with driving licences, but do employers pay enough […]
The 2020 annual report from the Office of the Short-term Ombud (OSTI) shows some very interesting trends which developed during the year under review. Reasonable Precautions claims Refuted claims under the “reasonable precautions” […]
“A recent decision of the Supreme Court of Appeal, handed down on 13 April 2021, will have a material impact on South Africa’s insurers, requiring them to review their policies,” according to George […]
A recent Short Term Insurance Ombud case once again focusses the attention on the importance of disclosing material information at the start of the policy. The client was involved in a motor vehicle […]
