Game on: revolutionising insurance with a fun and well-being focused approach
The insurance industry can be a force for good, says an insuretech’s managing director, and it begins with spreading happiness and well-being.
Client engagement
People’s expenses change in retirement. Shouldn’t their income too?
Conventional wisdom says that living expenses rise uniformly with inflation, so many financial plans are based simply on that. But analysing the spending patterns of retirees shows us that the data tells a different story.
Read more
Where is digitisation taken us? – Please help us to help you
It’s been a year since the country went into lockdown. From a business perspective, client engagement and retention have been key to continuity. Technology, and more specifically digital technology, played a major role […]
Where is digitisation taken us? – Please help us to help you
It’s been a year since the country went into lockdown. From a business perspective, client engagement and retention have been key to continuity. Technology, and more specifically digital technology, played a major role […]
Building Successful Virtual Relationships
As we, as South Africa, enter our second year of Covid along with our pandemic technology responses, new ways of working and heightened screen time, how do we define business success in this […]
Building Successful Virtual Relationships
As we, as South Africa, enter our second year of Covid along with our pandemic technology responses, new ways of working and heightened screen time, how do we define business success in this […]
Bringing back the human element in client engagement
Here’s a novel revelation. It turns out customers are also human, after all. It fascinates me that in many industries and businesses we seem to have forgotten that customers (those folk that buy […]
