Why policyholders complained to the short-term ombudsman in 2023

‘Lack of maintenance or wear and tear’ gave rise to most of the disputes in several categories of insurance.

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Impact of COVID-19 – Funeral policy premium collection

FSCA Communication 14 outlines the regulator’s expectations regarding the culture and responsibilities of insurers and financial services providers in respect of premium collection of funeral policies. “The communication addresses premium collection by certain […]

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Impact of COVID-19 – Funeral policy premium collection

FSCA Communication 14 outlines the regulator’s expectations regarding the culture and responsibilities of insurers and financial services providers in respect of premium collection of funeral policies. “The communication addresses premium collection by certain […]

Read More