The 2020 South African Customer Satisfaction Index for Life Insurance, conducted by Consulta, reveals a welcome change in consumer perspectives. “COVID-19 has brought life insurance into the mainstream of consumer dialogue, and it […]
Why is this survey so important? The conclusionary note in the media release reads as follows: The SA-csi for Life Insurance is the most comprehensive survey of customer satisfaction, and is a causal […]
Why is this survey so important? The conclusionary note in the media release reads as follows: The SA-csi for Life Insurance is the most comprehensive survey of customer satisfaction, and is a causal […]
