Why policyholders complained to the short-term ombudsman in 2023

‘Lack of maintenance or wear and tear’ gave rise to most of the disputes in several categories of insurance.

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Qualifications Deadline

A representative appointed after 1 January 2010 for the first time, and for the specified sub-categories, is required to have an approved qualification as part of the fit and proper requirements. If he does not, […]

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