Why policyholders complained to the short-term ombudsman in 2023

‘Lack of maintenance or wear and tear’ gave rise to most of the disputes in several categories of insurance.

Read more

Why are income protection claims rejected?

Policyholders’ misunderstanding of what is meant by waiting periods in the context of income protection policies was the main reason FMI rejected claims last year – and buying a policy with an inappropriate […]

Read More

Why are income protection claims rejected?

Policyholders’ misunderstanding of what is meant by waiting periods in the context of income protection policies was the main reason FMI rejected claims last year – and buying a policy with an inappropriate […]

Read More

When death do us part

One has to wonder whether those who are so quick to criticise the industry in isolated cases ever take note of the good news. Not that I am implying that death is good […]

Read More

When death do us part

One has to wonder whether those who are so quick to criticise the industry in isolated cases ever take note of the good news. Not that I am implying that death is good […]

Read More