How consumers feel about the country’s big retail banks
One digital bank emerges head and shoulders above the rest in the 2024 South African Banking Sentiment Index.
One digital bank emerges head and shoulders above the rest in the 2024 South African Banking Sentiment Index.
The financial services group reports a 17% rise in normalised operating profit to R11.6bn, with strong performance from its South African businesses.
The leading independent benchmark for customer experience is a localised strategic measure that directs and supports leadership decisions on customer relevance.
Within five years of operation, Discovery Bank has differentiated itself in a competitive market by leveraging its shared-value model and innovative financial products.
The Ombudsman for Banking Services was kept busy with complaints about current accounts, loans, savings accounts, credit cards, and home loans.
The bank claims its dynamic interest rate offering will allow clients to save up to R2.8 billion in interest repayments a year.
Shopping statistics reveal top trends in consumer purchases over the Black Friday weekend.