Consumer online expectations – A lot more focus required
Less than half of all the consumers who reached out to their bank and insurer on social media received a response from their service provider. This was the finding in a recent BrandsEye’s […]
‘Lack of maintenance or wear and tear’ gave rise to most of the disputes in several categories of insurance.
Read moreLess than half of all the consumers who reached out to their bank and insurer on social media received a response from their service provider. This was the finding in a recent BrandsEye’s […]