Why policyholders complained to the short-term ombudsman in 2023

‘Lack of maintenance or wear and tear’ gave rise to most of the disputes in several categories of insurance.

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Fees for Service Redefined

The Review of Retail Distribution has certainly taken an interesting turn from where we thought the Regulator was heading with this very important issue a year ago. The term, “Fees for Service”, implied […]

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Find the cost of Freedom*

If you don’t know what it costs to deliver your service, you don’t know your business… Johnny Grohovaz Most advisory businesses are quite content, as long as the amount of commissions and fees coming […]

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