Why policyholders complained to the short-term ombudsman in 2023

‘Lack of maintenance or wear and tear’ gave rise to most of the disputes in several categories of insurance.

Final opportunity to complete Directive to provide information (DPI) for 2021

The Financial Sector Conduct Authority (FSCA) is re-issuing the Directive to Provide Information 2021 (DPI) for completion and submission between 1 May 2021 and 31 May 2021. According to the FSCA, this is […]

FICA Exemption

The Financial Intelligence Centre published Public Compliance Communication (PCC) 29 to provide guidance on the application of Exemption 4 of the FIC Act which provides for the reliance by one accountable institution (the […]