The two-pot system demands members make choices for vested, savings, and retirement components – all with distinct rules and tax implications. This complexity is driving the need for personalised advice and the systemic changes to support members effectively.
Choosing the best life insurance for your clients is about more than comparing prices. It’s about ensuring the cover meets their unique risks and needs, from income protection to cancer care, says Bidvest Life’s Mark Neil.
Alexforbes’s Gielie de Swardt shares insights on optimising client engagement, leveraging partnerships, and adapting to tech advancements.
From misrepresented investment products to overlooked policy details, the cases show how advisers can better serve clients by providing clear, timely, and relevant information.
The planner acted in the client’s best interest, highlighting the importance of clear communication and thorough record-keeping in financial advice.
Clients whose financial habits have been moulded by sound advice over many years are unlikely to act irresponsibly now, says Fairbairn’s Guy Holwill.
Advisers should be able to show that all the other available options have been considered, says Old Mutual’s Lizl Budhram.
The Sanlam Benchmark Survey also shows that more respondents are turning to online sources for product information instead of using a personal adviser.
Simply setting an initial low percentage drawdown and hoping for the best is unlikely to result in a stable income in real terms, ASSA finds.
