Proposed Exemption from New Legislation

Alan Holton, an independent compliance practitioner and associate of Moonstone, recently shared the following information regarding amendments to the Financial Services Laws General Amendment Act of 2013. Financial Services Board Act 1990 and […]

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FSB Outlook for the next 2 years

Improved customer service and fair advisor remuneration will be key features of the new financial services landscape. Jonathan Dixon, Deputy Executive Officer of the Financial Services Board’s Insurance Division, made some interesting comments […]

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Insurer Fees to be Outlawed

The FSB published a letter inviting comment from the industry on a practice that it intends declaring an undesirable or irregular practice. Some insurers charge policyholders a fee in addition to the premium […]

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How Productive are you?

The results of two surveys in the financial services industry were recently published by CoreData, a firm who conducts research in banking, mortgages, retail saving, pensions, asset management and the financial advisory sector. […]

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Fraud knows no Boundaries

Consumers at the lower end of the market are often more vulnerable when it comes to being defrauded. The latest Ombud determination provides details of how the Reformed Christians for Truth Church became […]

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Fraudulent RE Certificates

Candidates who pass the level 1 regulatory examination are issued with certificates which record this fact. These documents contain a number of security features to avoid fraudulent use thereof. Details of this cannot, […]

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Consumer Expectations from TCF

There was a time when actuaries at product houses spent endless hours developing a product, packaging it, and then sending it to the marketing division with the message: “Go out there and find […]

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CPD back in a Big Way

It is evident that the focus on continuous professional development is increasing. As noted in the article above, the FSB envisages publishing proposed new CPD requirements by the end of the year. The […]

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FSB Clarifies Outcomes-Based TCF

Ms Leanne Jackson, Head of Treating Customers Fairly at the Financial Services Board recently responded to a Moonstone article published on the Insurance Gateway website: An article headlined “Not quite Treating Customers Fairly?” […]

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Are We Experiencing Regulatory Overkill?

The head of Britain’s recently formed Financial Conduct Authority (FCA) was accused of backtracking on a promise to introduce “proportionate” red-tape on insurance brokers by the British Insurance Brokers Association (Biba), according to […]

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Update on Retirement Reforms

The 2014 Budget announcement contained more detailed information on where we currently are on the road to extensive reforms of the retirement industry. A media release by National Treasury on 14 March 2014 […]

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Asisa Feedback on Budget Speech Comment

From the February 2014 edition of the Asisa’s Dispatches: A number of members and stakeholders have asked us to provide context to the announcement by Finance Minister Pravin Gordhan as part of his […]

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Managing and Mitigating Risk in your Business

The FAIS Supervision Department of the FSB follows a risk-based approach in supervising financial services providers (FSPs). Licenced entities are categorised in five sectors, ranging from high impact to small FSPs, with the […]

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Leads Provision and the FAIS Act

The definition of an intermediary service was the subject of a number of discussions and reviews, including an article published by the FSB to provide clarity on what actually constitutes such a service. […]

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