Why policyholders complained to the short-term ombudsman in 2023

‘Lack of maintenance or wear and tear’ gave rise to most of the disputes in several categories of insurance.

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Keeping the Registrar up to date

The FSB regularly publishes details of changes to the licensing conditions of FSPs. These include new licence applications, as well as withdrawals and suspensions of licences, and reinstatements. To date, it would appear […]

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Correction to Moonstone Article on Licensing

We were approached by the Registrar regarding some of the information contained in an article titled “FSB Licensing – Part I”. The FSB pointed out certain statements in the article which are incorrect, […]

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