Appeal Tribunal clarifies life insurer’s duty in beneficiary nomination
The ruling highlights the need for the timely communication of beneficiary changes in life insurance policies.
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Life insurers with the most and least complaints to the ombud in 2023
There was a further decline in cases that were resolved wholly or partially in favour of the complainants.
What’s inside the long-term insurance ombudsman’s 2022 report
Decline in the number of complaints and in the number of cases resolved in favour of policyholders.
