Store consultant’s relationship to the insurer proves decisive in ombud’s ruling
Claim was rejected because the phone was not used with the SIM card encoded with the number listed on the policy schedule.
Authority releases report on fines, debarments, investigations, and licence suspensions and withdrawals in 2023/24.
Read moreClaim was rejected because the phone was not used with the SIM card encoded with the number listed on the policy schedule.
The insured submitted that, in terms of the policy, he was entitled to the maximum indemnity.