Tribunal upholds financial planner’s actions in annuity rate dispute
The planner acted in the client’s best interest, highlighting the importance of clear communication and thorough record-keeping in financial advice.
The planner acted in the client’s best interest, highlighting the importance of clear communication and thorough record-keeping in financial advice.
The rep claimed he never meant to harm the FSP, but the FST found his actions violated the FAIS Act and demonstrated a lack of integrity.
The adviser said she shared the client information to prove her remuneration when applying for a job with a competitor.
Decision set aside, although the FSP was correct in finding that the representative contravened the General Code of Conduct.
An affidavit from the client contradicts the bank’s version that the representative acted fraudulently.