Short-Term Ombud Annual Report
There can be little doubt that there is a steady increase in the efficiency of this champion for the fair treatment of consumers. The figures listed below come directly from the Ombud’s report: […]
Short term
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Enhance your HR skills by attending our insightful webinars in November
Webinars on how to investigate misconduct and address poor performance
Governance of Ombud Schemes
The Short-term Ombudsman’s 2013 annual report contains an interesting perspective on regulation of the various Ombud schemes. The Financial Sector Regulation Bill originally proposed a so-called single Ombudsman’s structure. This envisaged that all […]
Short-term Ombud Ruling Appeal Mechanism
Insurers and consumers are now entitled to appeal against final rulings by the ST Ombud. This applies to complaints received on or after 1 December 2013. Any party affected by any formal ruling […]
