What customers are saying online about SA’s major insurers
One short-term insurer bucks the overall negative trend when it comes to the claims-handling process.
social media
Videos
Watch: FPI Financial Planner of the Year on key issues shaping the financial landscape
Animated video explains the two-pot retirement system
NCA Credit providers’ FICA obligations
NCR Desktop Audits
Is South Africa on track to getting off the grey list?
Looking back at this year’s FPI Professional’s Convention
Enhance your HR skills by attending our insightful webinars in November
Webinars on how to investigate misconduct and address poor performance
How customer experience and social media are set to drive the short-term insurance industry
Old Mutual Insure’s Antonia Oakes shares her insights on the emergence of the ‘want it now’ culture and the evolution of the ‘experience economy’.
Cyber threats meet AI: navigating the landscape of evolving cybersecurity
Artificial intelligence and machine learning algorithms have the potential to revolutionise how we protect ourselves online.
FSCA monitoring Twitter to measure banks’ TCF compliance
The FSCA is using social media to supervise whether financial products and services promote fair customer outcomes, and it will be looking into the banks’ low response rate to “priority tweets” as revealed […]
FSCA monitoring Twitter to measure banks’ TCF compliance
The FSCA is using social media to supervise whether financial products and services promote fair customer outcomes, and it will be looking into the banks’ low response rate to “priority tweets” as revealed […]
Does social media really make us lie more?
It’s commonly believed that communicating online, as opposed to in person, results in people telling more lies. But the results of a recent study challenge that perception. David Markowitz, Assistant Professor of Social […]
Does social media really make us lie more?
It’s commonly believed that communicating online, as opposed to in person, results in people telling more lies. But the results of a recent study challenge that perception. David Markowitz, Assistant Professor of Social […]
Scammers selling fake FSCA regulatory exam certificates on social media
Scammers operating on social media are defrauding people by claiming they can issue certificates for the FSCA’s regulatory exams. At least two of these scammers claim to work at Moonstone’s Sandton’s exam venue. […]
The potential pitfalls of sharing information on Social Media
So, you get this message on social media and, for whatever reason, you decide to share it with your friends, without any intention to incite violence. Well, legally, you could get into serious […]
Potential POPIA impact on social media
A very interesting article on the Werksmans website provides some insight into what may just be the first of many unforeseen outcomes of this new legislation. A Legalbrief Today article points out […]
Pandemic fast tracked use of social media
During the COVID-19 pandemic, 74% of U.S. financial advisors who used social media for business initiated new relationships or onboarded new clients, according to the Putnam Investments Social Advisor 2020 Study. The research […]
Pandemic fast tracked use of social media
During the COVID-19 pandemic, 74% of U.S. financial advisors who used social media for business initiated new relationships or onboarded new clients, according to the Putnam Investments Social Advisor 2020 Study. The research […]
Five mistakes financial advisors make on social media and ways to avoid them
As a financial advisor, it is key that you utilise social media as a part of your overall marketing strategy. It not only boosts your engagement with clients, but gives people access to […]
Social media financial advice – Dangers to highlight to your clients
A recent phenomenon on the popular social media platform, TikTok, called ‘Fintok’ is causing concern that viewers could be vulnerable to financial misinformation. Many of these videos come across as “get-rich-quick” schemes – […]
Social media financial advice – Dangers to highlight to your clients
A recent phenomenon on the popular social media platform, TikTok, called ‘Fintok’ is causing concern that viewers could be vulnerable to financial misinformation. Many of these videos come across as “get-rich-quick” schemes – […]
Top ways to promote your business on Facebook
One year since the country entered lockdown, digital payments have become the norm for convenient and safe transactions. Illustrating this trend, online payment gateway PayFast saw a 412% increase in payments made using […]
Top ways to promote your business on Facebook
One year since the country entered lockdown, digital payments have become the norm for convenient and safe transactions. Illustrating this trend, online payment gateway PayFast saw a 412% increase in payments made using […]
