Why policyholders complained to the short-term ombudsman in 2023

‘Lack of maintenance or wear and tear’ gave rise to most of the disputes in several categories of insurance.

Expect ‘investment opportunities’ punted via social media and messaging apps to be scams

ASISA provides a list of tell-tale signs that someone is trying to defraud you.

WhatsApp ‘investment’ scam targets Fedgroup

The FSCA also alerts the public to a cryptocurrency trading platform that is not authorised to render services in South Africa

Fraudsters impersonating INN8 Invest on WhatsApp

Legitimate fund managers do not promise to double your money in 24 hours.

Beware of chancers: FSCA issues warnings against dubious operators

From individuals impersonating the FSCA to falsely presenting themselves as legitimate FSPs, alleged fraudsters are coming at consumers from all sides.

Read, understand, and critically examine before you click

Online fraudsters are employing increasingly sophisticated techniques to scam the public out of their personal details and money.

No, you did not receive a WhatsApp from the head of the FSCA

The impersonator pretends to have information about an investigation … and solicits a ‘settlement payment’.

WhatsApp fraudsters are stealing and abusing legitimate FSPs’ branding

FSCA issues a spate of warnings about scammers impersonating authorised FSPs and offering unrealistic returns.

CCMA upholds yet another ‘anti-vaxxer’ dismissal

The Commission for Conciliation, Mediation and Arbitration (CCMA) has ruled that the dismissal of an “anti-vaxxer” was fair but in the same breath found the employer to be at fault for sending him […]

What is the actual cost of free software?

Survey Results One of the key findings from our recent online Financial Services Technology Survey is that free customer engagement software is prevalent within the industry. Zoom (used by 80% of respondents) and […]

What is the actual cost of free software?

To WhatsApp or Not – Please Telegram me a Signal

By Elmarie Bierman, Director at Cyber Security Institute Changes to the WhatsApp Terms of Service resulted in people rushing to register on alternative platforms such as Telegram and Signal, while not yet […]

Online scams to watch out for in SA

In light of ASISA’s recently published consolidated statistics of fraudulent and dishonest claims, Herman Lombard, Founder and Executive Director of financial services provider African Unity, also emphasised this phenomenon in a recent media […]

WhatsApp stokvels – Don’t get caught in the scam

The National Stokvel Association of SA (Nasasa) has warned people not to fall for the “quick buck” WhatsApp stokvels scam. According to a media report the scam operates as an alleged ‘savings club’ […]