The South African Revenue Service (SARS) had received more than 1.2 million applications for tax directives for withdrawals from retirement fund members’ savings components by 11 October.
It said a gross amount of R21.4 billion has been paid out in savings benefit withdrawals.
Of the 1 213 646 withdrawal applications, 1 148 729 (or 95%) tax directives were approved for funds to be released. The balance was declined for various reasons, including incorrect identity numbers or tax numbers.
Savings benefit withdrawals are taxed at a member’s marginal tax rate, which can range from 18% to 45% depending on a taxpayer’s income.
SARS Commissioner Edward Kieswetter warned that the revenue collection agency is aware that some taxpayers are deliberately understating their taxable income in an attempt to evade tax on withdrawals.
“SARS is deeply concerned that 213 654 taxpayers have been identified where they have declared incorrect taxable income with the view to have a more favourable tax rate. If a taxpayer understates their income, they are intentionally involved in evading their tax obligation. A penalty will be imposed on taxpayers who have understated income. I wish to caution taxpayers to refrain from this conduct that borders on criminality, as there are real consequences for this behaviour,” Kieswetter said.
Some taxpayers have sought to cancel their withdrawal request once they have found out how much tax will be deducted. But this cannot be done. A tax directive is “final” – once issued, the fund administrator must pay the member’s tax liability in terms of the SARS’s tax directive directly to SARS, failing which it would be liable to pay a penalty to SARS.
SARS will allow the cancellation of tax directive applications only where a bona fide mistake has been made.
Members can find out how tax they are likely to pay by using SARS’s two-pot calculator at https://tools.sars.gov.za/sarsonlinequery/Savings-Pot-Calculator
The calculator is also available on eFiling, the SARS MobiApp, and the SARS WhatsApp channel. Go to https://www.sars.gov.za/two-pot-retirement-system/ for information on how to download and use the calculators.
Digital adoption on the rise
In line with fund administrators’ findings, SARS has also seen a notable rise in the use of digital tools for managing withdrawals.
The WhatsApp calculator has been used 51 547 times since the process began, while the online query system’s calculator has processed 655 801 enquiries. SARS received an additional 53 519 queries through voice channels and 8 655 at its branches.
SARS encourages taxpayers to continue using these digital channels.
“Using these channels means taxpayers do not have to leave their homes or places of employment to stand in undignified queues,” SARS stated.
Tax affairs must be in order
Fund members who want to make a withdrawal from their savings component must submit an application to their retirement fund. The fund’s administrator will verify that the member’s details on the application match those it has on record. If the information does not match, the application will be rejected.
Once the member has been successfully verified, and if he or she has at least R2 000 available in the savings component for withdrawal, the administrator will apply for a tax directive from SARS. The directive indicates how much tax should be withheld on behalf of SARS before the benefit is paid out.
SARS will automatically reject applications for a tax directive if the member is not registered as a taxpayer.
In addition to being registered taxpayers, members’ tax affairs must be in order, which means they must not have any outstanding tax returns, and they must not owe SARS any money.
If a member has a tax debt, SARS will instruct the administrator to deduct the tax debt from the savings component withdrawal and pay it over to SARS to set it off against the tax debt.
However, if a member has entered a payment arrangement with SARS, the withdrawal will not be affected; the debt will still be settled in terms of the arrangement. This is also the case if the member has entered a suspension-of-payment arrangement while negotiating with SARS to defer the payment of a debt.
Different tax rates apply
It is only savings benefit withdrawals that are taxed at a member’s marginal tax rate.
Members of pension or provident funds can make pre-retirement withdrawals from their vested component if they resign from their jobs. These withdrawals are taxed according to the withdrawal benefit table, where only the first R27 500 is tax-free.
Lump sums withdrawn from the savings component at retirement will be taxed using the retirement lump-sum benefits/severance benefits table. In this case, not only are the tax rates lower but up to R550 000 is tax-free.
The R550 000 tax-free benefit is applied to the total of the lump sums taken from the savings component and the vested component. In other words, the R550 000 tax-free benefit does not apply separately to the savings and vested portions components. (At retirement, members are entitled to take up to one-third of the vested component in cash. At least two-thirds must be used to buy an annuity.)
Note that pre-retirement withdrawals from the savings component are not taken into account when calculating the R550 000 tax-free benefit at retirement. This is not the case with the vested component, where any pre-retirement withdrawals erode the tax-free amount.
Members who continue access their savings components before retirement can still enjoy the R550 000 tax-free at retirement. This is provided the pre-retirement withdrawals have not reduced their available funds to below this amount.
Why is mibfa taking so long to pay out so many other metal industry has been paid out its a concern to many
What is the problem for other’s not been updated how much they have in those pots being more than 20yrs in service
Not happy about how mibfa is handling this situation because we are calling them wanted to know how far about our applications because we applied on the 02 of September up until now we did not receive any messages and they are not giving us any feedback.
When will I receive my 2pot seens I apply any information abt bridging funds
I’ve submitted my claim on the 3rd of September 2024 , no update nor feedback from Gepf
SARS said they never received anything from GEPF , and what worries me is that people who submitted after me they got paid
I don’t know whether we should trust Gepf as government employees with our money
Why mibfa taking so long to pay us
Still waiting ,i did withdrawal on the 25 September and till now nothing happened,
i get a money but how can you tax me 1300 but every month you tax my salary
Gepf are paying out member who applied after you, very fustrating and slow, no feedback or communicatiin from Gepf.
How do you claim on gepf, the app doesn’t work, what is the correct procedure
This system is totally failing us. We get no updates about how far,. Worse part is even those who applied after us got their payments but us nothing,
I was having 18600 to withdraw and Sars tax me 7200 and wen I called Sars they told me I don’t owe Sars but how they tax me I don’t understand…
Why mibfa took so long
I did get my money but how come I pay tax of over R400 rand every month and when I do withdrawal from my savings component still changed 4700 for tax.i suspect employers are deducting our money and they don’t submit it
SARS is taking us for a ride..impossible to tax people at high margin where else on their month to month income is low .. We are being Ripped off because we are desperate for 30000 bucks.this system is meant to oppress native people.Telling truth without fear or favour and prejudice
My opinion on Two-pot system is that it was not created to alleviate financial difficulties most people are facing but rather a strategy for revenue collection. If it was created to assist people during this difficult time, there shouldn’t be any tax on the amount you withdraw, unfortunately this is also going to have a huge negative financial impact when one retires if you keep on withdrawing annually.
I agree 100% to you statement
I feel this whole tax they want to charge on our pension money, is just another way of stealing from our hard work money that we try to save. It is not our fault if government doesn’t make it better for us all to servive, the cost of living is getting ridiculous, high electricity rates, then our fuel cost, and not to mention the groceries.
I wrote less amount of taxable income on my two pot application, and I was taxed less, what must I do to fix this
My first two pot never paid as it was by saying claim received then closed I like to know bcs the other pot paid and it was the I claim after.
How far about my claim and when are u going to pay it?
I made payment arrangements even today there is no answer
I apply 2weaks ago nothing happens still waiting
Why taking so long to pay. I’m still waiting. What’s really going
Morning
I’m not happy about 2pot claim process it’s 6 weeks now if you call they don’t pick the phone they what up number does work they don’t reply the emails
I’m still so astonished about the tax that SARS deducted from my Two-pot withdrawal, R10933,I would like to know, how many penalties did I have to deduct so much tax to me
Sars is not paying my two even after they said i don’t owe them and my tax number and id number is correct, im still confused abt ur system
At west rand engineering we have 6 weeks since we applied but we haven’t received any message or a call to let us no what’s the problem bcas it’s a while now
We haven’t received any payments at west rand engineering no message no call and its been 6 weeks now
Im under mibfa scheme but why it took so long to pay out since i applied 2September
I’ve personally got no time for SARS. Name me one organization of people that demand money from you without having lifted a finger to earn a cent of it. Anything and everything possible is taxed. Why hit you so hard on your retirement funds and two pot system? . The two pot system was meant to help people, not line the pockets of SARS. I’m disgusted with SARS who should hang their heads in shame.
This thing of two _pot is rubbish
How long must I wait for my 2pot I’ve been waiting more than 6 weeks people who applied after me already got it and if u called Sars no answer
Mibfa still no pay outs for 2pot,not even loaded on their system yet? Pathetic company
How long must I wait for my 2pot people who applied after me and other’s who applied with me same 18 September already got it. I have been waiting more than 4 weeks now
GEPF is taking people for granted I want out I don’t want to make withdrawal anymore
Hi can you please help me what happened to my two pots money please help
I think going forward MIBFA will need to change their system, I mean I requested withdrawal on the 2 of sep because I was in need of money, but still nothing happening nor update nor nothing for useless mibfa.
Useless mibfa
Sello I applied on the 23 no payment yet
This two pot system is rubbish, and the South Africans are going to suffer, the cost of living is already Sky rocettng, the poor will be hard hit by this, the government needs to rethink
I want money to renovation my home
Mibfa what a useless company
Mibfa take us serious we need that money, i submitted withdrawal application at 11 September tell now no update about the process.
Minfa udodi
Plz mibfa release money. Its been so long waiting